In today's fast paced society, your company can't afford to ignore online customer conversations. Seemingly insignificant customer dialogue can actually provide your organization with valuable insight to customer needs, brand perception, and market trends.
Groundswell collects data from millions of sources and transforms it into actionable intelligence, giving our clients vital information to help them make informed business decisions. By monitoring the micro-interactions of the web, we create a macro-understanding of your consumer base. Our unique approach is comprehensive, providing our clients a multi-source and multi-lingual view on the ubiquitous dialogue from customers across the globe.